Welcome to eBrain. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and tools.
About Us
eBrain is a private limited company founded on June 19, 2023, and incorporated in January 2024. Our expertise spans over 20 years in IT solutions, offering services in domain registration, web hosting, WordPress development, SEO optimization, automation, chatbot integration, content writing, branding, and social media management. Our primary audience includes Pakistani businesses, particularly in Islamabad, with an international reach.
For any inquiries, please contact us at hi@ebrain.pk.
Information We Collect
We may collect the following types of information to provide and improve our services:
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Personal Information:
- Name, email address, phone number, and payment information when you register for our services or make a purchase.
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Technical Information:
- IP address, browser type, operating system, and website usage data to optimize performance and user experience.
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Service-Related Data:
- Information you provide while using our services, such as domain preferences, hosting requirements, and project details.
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Comments:
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When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
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Media
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If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
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How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To process orders, set up domains, and manage hosting services.
- Website Development: To customize WordPress themes, plugins, and other solutions tailored to your needs.
- Marketing and Communication: To send updates, offers, and service-related announcements.
- Optimization and Research: To improve website performance, SEO strategies, and service quality.
- Security and Compliance: To protect against fraud, unauthorized access, and ensure compliance with legal obligations.
Third-Party Services
We may share your information with trusted third-party partners for service delivery, such as:
- HosterPk: For managed web-hosting services.
- Stylothemes and Rishi Themes: For theme customization.
- Dialogflow: For chatbot integration.
These providers have their own privacy policies, and we encourage you to review them.
Cookies and Tracking
We use cookies to:
- Improve website functionality.
- Analyze user behavior for better service delivery.
- Enhance website speed and performance through tools like SpeedyCache and SiteSEO.
You can manage your cookie preferences in your browser settings.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Protection
We implement robust security measures to protect your information:
- Encryption for sensitive data.
- Regular security audits of our systems.
- Limited access to personal information to authorized personnel only.
If you request a password reset, your IP address will be included in the reset email.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Request a copy of the data we hold about you.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who eBrain share your data with?
Visitor comments may be checked through an automated spam detection service.To exercise these rights, contact us at hi@ebrain.pk.
How long eBrain retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Children’s Privacy
Our services are not directed towards children under 13. We do not knowingly collect personal information from children. If you believe your child has provided us with information, please contact us to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Please review this page regularly for updates. Your continued use of our website and services constitutes your acceptance of these changes.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
eBrain Private Limited
13B, 2nd Floor, Nomi Arcade,
G-15 Markaz, Islamabad.